Reference

Terms and Conditions That Govern Your cbc88 Account

These terms set out what you agree to when you open and use a cbc88 account, including how deposits via bKash, Nagad, and Rocket are handled and what access depends on your local law and eligible region.

Account eligibility appliesLocal law governs accessbKash, Nagad, Rocket coveredMobile and desktop scopeBangladesh region context
cbc88 Terms and Conditions That Govern Your cbc88 Account
TERMS CONTACT

Reach Us About These Terms

Team online

Live Chat

Open the chat widget from your account dashboard to ask about any clause in these terms. Our support team handles account and policy questions directly through chat.

Email Support

Send a written query about these terms to our support address listed in your account settings. Email is the right path for formal disputes or account-closure requests.

Account Help Centre

The Help Centre inside your account covers common terms questions — payment rules, account limits, and eligibility conditions — with answers specific to Bangladesh-region accounts.

HOW WE OPERATE

How cbc88 Handles Your Account and Data

Your account data, transaction history, and wallet details are held securely and used only for the purposes described in these terms and our privacy policy. We do not share your bKash, Nagad, or Rocket wallet identifiers with third parties outside of what is required to process your transaction.

Account Security

Every login is protected by OTP verification sent to your registered mobile number. If you suspect unauthorised access, contact support immediately to freeze the account.

Data Retention

We retain account and transaction records for the period required under applicable regulations. You may request a summary of your data by contacting support through the Help Centre.

Payment Verification

Deposits via bKash, Nagad, and Rocket are matched against your registered wallet number. Mismatched sender details will hold the transaction pending manual review.

Terms Updates

When these terms change, we notify you via the email or mobile number on your account before the update takes effect. You can request the previous version from support.

Common Questions About These Terms

If something in these terms is unclear, the answers below cover the questions we hear most from account holders in Bangladesh.

These terms apply to anyone who opens or uses a cbc88 account. Access and eligibility depend on your local law and the region your account is registered in — we do not make that determination for you.

If access to cbc88 is restricted under the laws of your jurisdiction, these terms do not override that. You are responsible for confirming that your use of the platform is permitted where you are located.

Deposits sent via bKash, Nagad, or Rocket must come from the wallet number registered to your account. Transactions from unregistered numbers are held for review and may be returned.

Yes. We may suspend or close an account if these terms are breached, if we detect fraudulent activity, or if required by applicable regulation. You will be notified via your registered contact details.

Contact support through live chat or the email address in your account settings. Data correction and deletion requests are handled in line with the retention policy described in these terms.

If you do not accept a revised version of these terms, stop using your account and contact support to request closure. Continued use after an update is treated as acceptance of the new version.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.